Home  »  Sony Electronics

Sony Electronics

Rating:
59 complaints

Sony Electronics Icon

Sony Electronics social reviews and reports. Join community by posting your own comments or complaints.

Sony Electronics, Inc. is the largest part of Sony Corporation of America, part of Japanese multinational conglomerate Sony Corporation. It is an electronics and entertainment company headquartered in San Diego, California. Sony Corporation is a public company that was established in 1946 by Masaru Ibuka and Akio Morita. The company is headquartered in Tokyo, Japan. Sony Corporation specializes in manufacturing and distributing consumer electronics, gaming equipment, professional audio and video equipment, semiconductors, computer hardware. The tagline of Sony Corporation is: "like.no.other".

Sony Corporation has several business segments such as electronics, games, entertainment, and financial services.
Please try to contact Sony Electronics Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Sony Electronics Complaints & Reviews

Sony Electronics Reviews

Dcarn12
Sony Electronics - New Sony Bravia 55
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I was abig Sony fan until: I went on out on a limb and purchased my first flat screen Sony Bravia. I ordered it 3/7/2012 recieved it 3/12/2012. I installed it 3/14/012 turned it on...

#308489
Mar 29, 2012
83

Mcsteve2...
Sony Electronics - Sony BDPS580 Frustration
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

So I purchased this player last fall based on 2 things: it had built in wireless and the box claimed compatible with Netflix. After a very frustrating 2 hour setup (I had to setup...

#307834
Mar 26, 2012
88

Anonymous
Sony Electronics - DISGRACEFUL SERVICE
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I purchased a top of the range SONY TV form the SONY dealer in Baku, Azerbaijan which after 3 months developed a clicking noise, as it is still under warranty I called the shop and...

#305230
Mar 16, 2012
71

Anonymous
Sony Electronics - Sony has trashed their name.
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

My 42" Sony LCD HDTV developed blue and yellow spots. After dozens of emails and HOURS of calls to India, sony was unwilling to make any reasonable attempt to compensate. I will NE...

#298741
Feb 20, 2012
57

NoMoreSony
Sony Electronics - Sony Not Standing Behind Warranty
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I purchased my Sony TX-10 waterproof camera and used it for a trip to Sicily for 2 weeks. I've used this camera about 5 times besides this trip. I never dropped this camera, ...

#296088
Feb 10, 2012
60

TheManx
Sony Electronics - Sony admits 3D doesn't completely work
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

What you pay for isn't what you get.3D Double image on much of the 3D experience internet videos especially on distant objects in the scene. We chose the internet videos ...

#296038
Feb 10, 2012
57

Callanlfc
Sony Electronics - Playstation3 yellow lighted
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

My PlayStation 3 yellow lighted and stopped working completely today. This lead to me ringing up Sony and being told that they can replace my original 60gb PlayStation 3 but I woul...

#291768
Jan 25, 2012
73

Sheay
Sony Electronics - Sony Blu-Ray Player (Model-BDP-N460)
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I owned the blu-ray player listed in the title for barely over a year. I contacted Sony's esupport and chatted with a representative who was unhelpful to say the least. I told them...

#287871
Jan 10, 2012
90

Newvizio...
Sony Electronics - Buy anything but Sony
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

We Purchased a Sony DVL-52V 52” LCD Flat Screen TV in September 2009, it stopped working in November 2011. We found the local service company and determined the tube was defecti...

#279436
Dec 05, 2011
149

Anonymous
Sony Electronics - SONY WARRANTY IS NO GOOD IF A 'GIFT'
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Received a Sony DVD Blu Ray as a gift several months ago.just hooked it up for the Christmas season,played it ONE time,quit working.I registered the system a couple weeks ago,so I ...

#278624
Dec 01, 2011
114

Jwrguy
Sony Electronics - Sony
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Sony sxrd tv $3500 boat anchor I have been dealing with their customer service dept for over 8 months they say send this then they say send that, every time I send what they reques...

#274361
Nov 11, 2011
75

Anious P...
Sony Electronics failed to stand by warranty
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Bought Sony TV sound kept cutting out they sent a authorized serviceman who missed diagnosed the problem. TV was dilivered a week before we went back up north for the summer and TV...

#268634
Oct 17, 2011
99

Sonysucks
Sony Electronics - Sony TX10 NOT Waterproof
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

My brand new camera broke (SONY TX 10)in the middle of my trip to AUSTRALIA. My waterproof camera got water in it and Sony says water damage is not covered under warranty. WTH, tha...

#262409
Sep 16, 2011
418

Anonymous
Sony Electronics - Sony Google Television Support Terrible!
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

My aunt bought expensive television from Sony and have spoken to everyone in the USA and Phillipines! She CANNOT get a replacement user manual. What is going on here at SONY? This ...

#261293
Sep 11, 2011
189

Anonymous
Sony Electronics - I am PISSED!!!!!
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I love being sent around to different people who don't even speak english as their first language..... not.... This is how the great sony company treats their customers... Three ti...

#257067
Aug 22, 2011
287

Disgrunt...
Sony Electronics - Mini DVD+R Double Layer 2.6GB 2.4X 3pk
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Hello Sony,I cannot believe that I need to waste endless hours of my time (32 hours at this point) to be able to buy Mini DVD+R Double Layer 2.6GB 2.4X 3pk for the SONY...

#254023
Aug 07, 2011
245

Reefmaster
Sony Electronics - Need a $2000.00 part to repair a $2139.00 TV
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Back in December 16, 2008, my father, a retired worker with a meager Social Security check, saved money bit by bit to buy himself a 42" LCD Sony TV he fell in love with. He paid $2...

#247743
Jul 08, 2011
346

Anonymous
Sony Electronics - Sony's Customer relations DOES NOT CARE for the customers
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I have a technical problem with the Sony Bravia TV. The customer support suggested me to contact Customer relations. And the Customer relations guy is as unfriendly as possible. Ca...

#243808
Jun 17, 2011
412

Mark mur...
Sony Electronics - Sony with Balogna
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Bravia XBR bad panel $2700.00 for two years of use. Sony offered a $899.00 model for $675.00 to correct the problem. When I said this is a low end unit, they offered ...

#243013
Jun 13, 2011
191

Smoothho...
Sony Electronics - Given the Run-around
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

In June of 2010 I purchased a Sony desktop computer and the hhGreg had put in a store administrator passord. I recently had problems logging into my computer because of this. Calle...

#238378
May 18, 2011
165

Richiexxx
Sony Electronics - SONY Riverhead outlet scam
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

On OCT. 28th 2011, I purchased a 46" LCD model KDL 46V5100 T.V. from the Sony outlet in Riverhead L.I., N.Y. Also purchased their 5 Year "WHITE GLOVE" extended service contract. H...

#237456
May 13, 2011
460

Bombastic
Sony Electronics - Sony Electronincs Horrendous Customer Support
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Looking for an address to send my 5 page letter regarding the ineptness at the Sony Electronics Laredo Texas Service Center. I've spoken to 12 different representatives on two ...

#230540
Apr 04, 2011
294

Frustrat...
Sony Electronics - Sony, nice try but i got my $100 back!!
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

When i originally ordered my vaio i also bought microsoft office, but i never received it.I was told it would be in the box, but despite opening in the presence of 5 other people, ...

#230286
Apr 02, 2011
268

Swartzkvp
Sony Electronics - Sony customer service
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I have had a problem with a Laptop that go back to 2008. The LCD back light has gone out 3 times. After the huge problem in 2008 when i paid for IN-HOME Service and two techs came ...

#228682
Mar 24, 2011
303

Rstuckly
Sony Electronics - Sony has lost a lifetime customer.
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I have had Sony products from the time I was in highschool. After my most recent experience with a Sony Bravia 32" TV I will never purchase another Sony product. The ...

#225413
Mar 07, 2011
193

Greenfro...
Sony Electronics - Sony Playstation 3 with firmware update 3.56
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

After installing firmware update 3.56 to my Playstation 3, I can no longer play any kind of disc media in the system. Sony tells me it's a hardware issue, and I told them to l...

#223182
Feb 22, 2011
228

Anonymous
Sony Electronics - Sony Corp. does not give refunds for product returns
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

In December 2010 I bought a Sony Walkman MP3 player from Walmart. This was a Christmas present for my wife. On Christmas day my wife gave me an IPod Nano.We decided th...

#219862
Feb 04, 2011
214

Ahh Not ...
Sony Electronics - Sony Sales and Marketing
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

I recently had to upgrade my dying lap top, and mistakenly bought a Sony Vaio, I had been told if I purchased before the end of Sept. I would receive a free Sony Play station wort...

#218453
Jan 27, 2011
167

Anonymous
Sony Electronics - Sony Bravia LCD TV bad front panel
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

We purchased a Sony Bravia LCD TV from Best Buy that had problems with the front panel within a year. We are not TV technicians and were unaware of the problem at first. The TV wou...

#214958
Jan 05, 2011
2543

Anonymous
Sony Electronics - Sony KF50WE610 - failed lamp and optical block, twice.
5.0 1 Sony Drive, MD 1E4 Park RidgeNew Jersey7656 1-800-345-7669 (SONY), 1-239-768-7676 (Callin http://esupport.sony.com/US/perl/contact-land.pl?SR=nav:service_support:electronics:contact_support:

Purchased my Grand Wega KF50WE610 from the now defunct Circuit City in 2004. Spent a cool 3800 on it with the 400 dollar/4 year CC insurance, the insurance was the only smart thing...

#214884
Jan 05, 2011
587
< Prev 1 2Next >
Reviews 1-30 of 59

Related Information

Appliances and Electronics
Appliance is a device or piece of equipment designed to perform a specific task and typically this task is a domestic one. Appliances can be different tools or apparatuses such as electrical and gas appliances, domestic appliances, household devices, machines, instruments, and gadgets. All appliances are divided into small appliances and major appliances. Major appliances are those domestic appliances that usually perform some routine work and are large. These major appliances can be used for cooking, washing the dishes, washing and drying clothes, and so much more. Small appliances can be used for cooking as well. Generally, all the appliances use electricity. Most of companies that sell household appliances have a lot of convenient credit programs. They also make it very easy to apply for credit online. There is a wide range of different household appliances used in kitchen: refrigerators, freezers, coffee grinders, deep fryers, egg beater, fondue pot, cooking products; and many other devices used in a household: dishwashers, washers, dryers, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. Earlier people could easy get along without any appliances, but at the present time it seems to be rather difficult. Not so many individuals can imagine their lives without a cup of coffee in the morning made in a coffee machine or washing their clothes with their own hands. That is how we presently depend on technology.

Featured Complaints